Terms of Service

These of service ('Terms') apply to your access and use of Hypersender.com products, Please read them carefully.

Last Updated: 2024-07-22

Introduction

Accepting these

If you access or use the Service, it means you agree to be bound by all of the below. Therefore, please read all items on this page before using the Services. If you don't agree to all of the below, please do not use the Service. Also, if a term does not make sense to you, please let us know by send us an email info@hypersender.com with "Terms of Service" in the subject line.

Changes to these Terms

We may update our Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review this page periodically for any changes. Changes to these Terms are effective when they are posted on this page.

Creating Accounts

When you create an account or use another service to log in to the Service, you agree to maintain the security of your password and accept all risks of unauthorized access to any data or other information you provide to the Service.

If you discover or suspect any Service security breaches, please let us know as soon as possible. If you breach any of these, we have the right to suspend or disable your access to or use of the Service.

Service Fees and Payment Procedures

Always Free Tier

We provide a free tier for all users, which includes 1 instance per service type per user with limited storage options. This offering is 100% free of charge, with no credit card required and no hidden fees. Please note that we reserve the right to modify the terms of the free tier or discontinue it at any future date. Users will be notified of any such changes in advance.

We prohibit the use of any means to bypass the free tier limitations. If we detect any such activity, we reserve the right to suspend or disable your access to or use of the Service without notice, for all accounts involved.

Paid Services

The fees for our Services are listed on the Hypersender.com website. The service fee, selected by the customer during the registration or Connection Request process on our website, is prepaid in full on a monthly basis or also Annual payment options are available. Hypersender.com reserves the right to revise the service fees at any time, providing a 5-day advance notice before the changes take effect. The payment is considered complete on the day the funds are credited to Hypersender.com's account.

In situations where a refund becomes necessary, the customer bears all associated payment system fees. Therefore, the amount refunded will be reduced by the exact fees charged by the payment gateway used during the transaction.

By paying for the services of the service, the user accepts the fact that the use or non-use of the service's capabilities is the exclusive right of the user. The service reserves all capacities and secures them for the user. Not using the services of the service when paying for services is the exclusive right of the user and is not a reason for a refund.

Subscription Cancellation

You can cancel your subscription at any time by logging into your account. To cancel your subscription, go to the Subscription page within your account and disable your subscription. You can also email our support team to help you do this. Your cancellation will take effect at the end of the current paid term.

Disclaimer and Limitation of Liability

Hypersender.com is an independently developed, unofficial tool intended to assist small and medium businesses in automating their operations through WhatsApp and SMS. We are not endorsed, supported, or associated with WhatsAppâ„¢, Metaâ„¢, or any of their affiliates or subsidiaries. The use of Hypersender.com may potentially be in violation of WhatsApp's and Conditions, and we assume no responsibility for any actions taken by WhatsApp against users of our tool.

Please note that we cannot guarantee uptime or business continuity for this service. Users agree to use the service 'as is', and accept that it may become temporarily unavailable due to updates to WhatsApp's web version or other changes implemented by WhatsApp. We do not bear responsibility for any business losses incurred during these periods and do not provide refunds.

Please note that SMS service is mostly dependent on your phone's network, connectivity, balance and battry percentage. We do not bear responsibility for any business losses incurred during these periods and do not provide refunds.

Users understand and agree that their accounts and/or phone numbers could be blocked or banned by WhatsApp's automatic anti-spam system at any time. Hypersender.com is not responsible for such blocking or banning, nor for any inability to access our service, API, accounts, etc., due to user's equipment, software, or internet channel failures. Similarly, we are not liable if users are unable to access the service or API due to changes in software implemented by WhatsAppâ„¢ & Metaâ„¢. We provide "Block Protection" feature to protect your account from being blocked by WhatsApp, but we do not guarantee that your account will not be blocked.

In no event will Hypersender.com be liable for any special, indirect, incidental, exemplary or consequential damages of any kind arising out of or in connection with the use of our service or any other service and/or content included or made available through our service, regardless of the form of action, whether in contract, tort, strict liability or otherwise. Our total liability for all causes of action and under all theories of liability will be limited to the amount you paid to Hypersender.com.

By using our service, you accept responsibility for all legal and financial consequences resulting from your use. This includes defending, indemnifying (covering the cost of), and holding us harmless from any and all expenses we may incur as a result of claims or demands from third parties. These expenses may include attorneys' fees, costs, penalties, interest, and other disbursements. Such claims may arise from your use of the service, any person using your account's use of the service, any violation of applicable laws or regulations, any infringement of third-party rights, or any breach of these by you.

Although we take multiple security measures to protect our users, sending prohibited content or spam messages through our service is strictly prohibited. We reserve the right to suspend or terminate your account if we detect any such activity. We also reserve the right to suspend or terminate your account if we detect any other activity that we believe violates these Terms of Service.

Hypersender.com is not responsible for any loss of data or business losses that may occur as a result of using our service. We recommend that you regularly back up your data to prevent data loss.

Your Content & Conduct

Our Service allows you and other users to post, link and otherwise make available content. You are solely responsible for the legality, reliability, and appropriateness of the content you make available to the Service.

By posting, linking, or making available content to the Service, you grant Hypersender.com the right and license to use, reproduce, modify, publicly perform, publicly display, and distribute your content on or through the Service. Hypersender.com reserves the right to format your content for display throughout the Service, but will not edit or revise the substance of your content itself.

You retain all of your rights to the content you post, link, and otherwise make available on or through the Service, except for the limited rights granted to us.

You are strictly prohibited from posting content that is libelous, defamatory, bigoted, fraudulent, deceptive, illegal, or infringing upon any intellectual property rights. You are also prohibited from posting SPAM, personal information of any third party, and harmful files or code.

While using our Service, you agree not to engage in any activities that could interfere with other users' experience or the functioning of the Service. Impersonating others, collecting personal information about other users, intimidating or harassing other users, creating an account if you are under 13 years of age, and circumventing our security measures are all strictly prohibited.

You are obligated to comply with legal requirements, including copyright, intellectual property rights, personal rights, religious and social beliefs, national dignity, international law, and only transfer information to users who have given consent to receive it.

You bear full responsibility for all actions carried out under your account, including any cases of voluntary data transfer. The Administration reserves the right to make urgent changes in the Service without prior notice for its regular provision.

You are solely responsible for the origin, content, and reliability of the information you post using the Service. If you violate the of this Agreement and/or any laws, you bear full responsibility for your actions relating to the use of the Service, including any violations of the rights and legitimate interests of Hypersender.com or third parties.

These requirements are mandatory for sending any messages using Hypersender.com. It is prohibited to advertise goods (works, services) that are banned from production and sale according to the law, as well as to advertise unregistered religious organizations and spiritual educational institutions in accordance with the law. Messages should not be used to propagate or agitate for the violent change of the constitutional system, violation of integrity, undermining the security of the state, incitement of social, racial, national, religious, class, and clan strife, cult of cruelty and violence, pornography, cynicism, degradation of human honor and dignity, as well as dissemination of information constituting state secrets and other secrets protected by law. The organization of Spam and/or the sending of Spam is strictly prohibited.

Refund Policy

We provide generous free tier for both sms and whatsapp services that allows users to test our services to the fullest extent. Therefore, refunds are considered on a case-by-case basis and may be granted under the following conditions:

  • Technical Issues: If you experience technical difficulties that prevent you from using the service, and our support team is unable to resolve the issue within a (7 working days) time frame.
  • Billing Errors: If you are charged incorrectly or multiple times due to a billing error on our part or on the part of our payment processor.
  • Cancellation of Subscription: If you cancel your subscription within the first 7 days of your initial purchase and have not used the service at all.
  • Other: If you have a valid reason for requesting a refund that is not covered by the above conditions, please contact our support team to discuss your situation.

Refunds will not be issued in the following situations:

  • Change of Mind: If you decide to discontinue using our services for reasons other than technical issues or billing errors.
  • Partial Use: If you have used a significant portion of the service before requesting a refund.
  • Promotional Offers: Payments made for services purchased under promotional offers are non-refundable.

Request a Refund

To request a refund, please follow these steps:

  1. Contact Support: Email our support team at support@hypersender.com with your order details and the reason for your refund request.
  2. Provide Documentation: If applicable, provide any supporting documentation or evidence of the technical issue or billing error.
  3. Review Process: Our team will review your request and respond within 7 business days.

Processing Refunds

  • Approved refunds will be processed within 3 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • You will receive a confirmation email once the refund has been processed.

Feedback

We greatly appreciate and welcome your feedback, comments, and suggestions about our Service, these, and Hypersender.com in general. Please note, however, that when you share such feedback with us, you irrevocably grant us all rights, titles, and interests in and to these comments and suggestions, without any expectation of compensation.