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OCTOBER 20, 2025

Introducing Webhook Logs: See, Debug, and Retry

Hypersender
Posted by Hypersender
3 minutes read

Introducing Webhook Logs: See, Debug, and Retry

We are happy to introduce the Webhook Logs feature that gives you full visibility into every webhook your app send, we sent, what your endpoint returned, and a safe way to retry failures without writing a line of code.

What you get

  • A timeline of all webhook attempts with status (Success/Failed), endpoint, event, timestamp, and response time.
  • Powerful filters: by status, date range, and endpoint URL.
  • A details view for each attempt: request headers, payload, response status/body, error message.
  • One-click retries for failed deliveries, with bulk retry support when you need to catch up.

Where to find it

In your Hypersender dashboard, open Webhook Logs. You’ll see the most recent events first, with pagination for larger histories. Click any row to inspect the full request/response.

Webhook Logs list view showing filters, status, response time, and endpoints
Filter by status, date range, and endpoint. Sort by time or response time.

How retries work

  • You can retry individual failed requests or select many and retry in bulk.
  • Retries are queued and rate-limited to avoid spikes and duplicate deliveries.
  • We keep the original attempt intact and add a new log entry for each retry, so you always have a clean audit trail.
  • To protect your endpoints, successful webhooks can be retried up to 3 times; failed webhooks up to 5 times.
Webhook Log detail view showing request headers, payload, response headers and body with copy buttons
Open a log to inspect request/response, copy headers and payload, and see retry count.

Retention by plan

Webhook Logs are kept based on your subscription plan. Higher tiers retain more history so you can investigate longer windows. If you upgrade or downgrade, your visible history adjusts automatically.

Note: Retention windows vary by plan. Check your exact limits in Subscriptions Page.

Privacy and data handling

  • Logs are scoped to your account only your team can see your webhook logs.
  • We store request/response metadata so you can debug quickly. Very large response bodies are truncated for performance and clarity.
  • Be mindful not to include secrets in webhook payloads or responses unless necessary.

Quick start

  1. Set your webhook URL in your Hypersender settings (WhatsApp, SMS, or both).
  2. Trigger an event (e.g., send a message) to generate a webhook.
  3. Open Webhook Logs to watch requests come in, filter by status, and drill into details.
  4. If something failed, hit Retry on the entry or select multiple and retry in bulk.

That’s it! Thanks!